This Level 5, Advanced Certificate Course in Hospitality Management (Food & Beverage) programme is perfect if you have existing Hospitality experience and you’re looking at getting to the next level of Hospitality Management. We’ve designed this course to be delivered in our simulated Hospitality workplace on campus, so you’ll get all the hands-on experience you need to make the next move in your Hospitality Career.
Our dedicated Hospitality teachers teach you everything you need to be a Supervisor from ‘managing staff relationships’ to the skills you need to ‘manage a Hospitality premises’ including stock control, rostering systems and managing the operations in a Hospitality premises This 20 week hospitality programme will give all the skills you need to work in a Supervisory and/or Management position in a Hospitality environment.
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COURSE CONTENT
The Certificate programme is broken into 6 compulsory modules delivered over 20 weeks.
Module Code and Title
Level
Credits
ACH 501 Staffing for Productivity
This module focuses on knowledge and skills required for selecting and applying staffing strategies to meet performance targets in relation to food and beverage service establishments.
5
10
ACH 502 Food & Beverage Operations & Compliance
Management-
This module provides a theoretical and practical understanding of managing operating procedures and compliance to legislations in food and beverage service establishments.
5
10
ACH 503 Managing Staff Relationships
This module focuses on the wide range of responsibility inherent in the jobs of supervisors and managers in managing and maintaining staff relationships for organisational and service efficiency and growth.
5
10
ACH 504 Customer Service Supervision
This module covers customer service supervision in food and beverage operations.
5
10
ACH 505 Supervision of Stock and Control Systems
This module focuses on the supervision of stock and control systems in food and beverage operations.
5
10
ACH 506 Communication, Professional Practice and
Development
The aim of this module is to develop Student’s communication and professional practice and ongoing learning and development for career enhancement.
5
10
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STUDY PATHWAY
Students who complete this programme may wish to continue onto the National Diploma in Hospitality Management.
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CAREER OPPORTUNITIES
Graduates of this programme will be capable of effectively, competently and professionally working as supervisors/assistant managers of the food and beverage service operations in a bar or club, restaurant or establishments that provide hospitality functions. -
DURATION
20 weeks
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START DATES
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ENTRY CRITERIA
Domestic students only. Must be over 18 years of age or over and must have:
a) A national qualification in hospitality at level 3 or 4 or equivalent
AND/OR
b) Equivalent work experience in hospitality of a minimum of 2-4 years (equivalent to course content at level 3 or level 4)
Learners who have English as a second language must have an International English Language Test System (IELTS) score of 5.5 with no individual band score lower than 5.0 OR the equivalent score in an NZIE approved English Proficiency Test.
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CAMPUS
• Manukau Only -
FEES
Contact us on 0800 693 382 or send us an enquiry here for more information on fees for domestic students. Student loans and allowances are available to all NZIE domestic students if you meet the criteria.
Find out if you’re eligible by calling StudyLink on Freephone 0800 889 900 or visit www.studylink.govt.nz
