{"id":33417,"date":"2023-03-29T17:53:10","date_gmt":"2023-03-29T04:53:10","guid":{"rendered":"https:\/\/nzie.ac.nz\/?p=33417"},"modified":"2023-04-28T13:00:17","modified_gmt":"2023-04-28T01:00:17","slug":"success-story-social-media-course-melissa-charity","status":"publish","type":"post","link":"https:\/\/www.nzie.ac.nz\/success-story-social-media-course-melissa-charity\/","title":{"rendered":"\u201cGame-Changer\u201d Social Media Course helps Melissa Boost Charity’s ROI"},"content":{"rendered":"\t\t
De Paul House<\/span><\/a> is an organization that helps families who are experiencing homelessness to find a permanent home. <\/span>Melissa Britten<\/span><\/a> works for <\/span>De Paul House<\/span><\/a> as their Receptionist\/Administrator whilst juggling\u00a0their social media accounts. <\/span>\u00a0<\/span><\/p> When Digital Marketing school NZIE <\/span>visited De Paul House to volunteer<\/span><\/a>, they offered Melissa a place on the <\/span>Social Media Strategy course<\/span><\/a> to help boost her digital marketing efforts. <\/span>\u00a0<\/span><\/p> Melissa was thrilled with the opportunity, as Google could only get her so far in social media training. She was interested in taking this social media course because she was self-taught and \u201cnot qualified\u201d. <\/span>\u00a0<\/span><\/p> \u201cThis is honestly the best job I’ve ever had. While I did social media for a couple of hair salons; that was my very small background on it, but it’s crazy how much I’ve learned\u00a0since starting [at De Paul House]. This course was a game changer.\u201d<\/span>\u00a0<\/span><\/p> We chatted to the lovely Melissa about how NZIE\u2019s Social Media Strategy Course enabled her to boost De Paul House\u2019s online engagement, reach donors in times of need plus appeal to a younger audience they had not yet been able to reach with traditional marketing. <\/span>\u00a0<\/span><\/p> Melissa found the course very convenient as it was on Tuesday evenings, as she is \u201cpretty busy outside of work\u201d. She appreciated the fact that the course allowed her to ask questions, and the instructor, Steve, would answer them right there and then. The classes were also recorded, so she could refer back to it at any time. <\/span>\u00a0<\/span><\/p> After taking the Social Media Strategy course, Melissa found De Paul\u2019s social media engagement had increased. She learned how to research and understand their buyer personas and to target their posts accordingly. <\/span>\u00a0<\/span><\/p> Melissa had previously been posting on Facebook, Instagram, and LinkedIn without really understanding the latter platform’s purpose. By learning how to use LinkedIn to tag other businesses and organizations, Melissa noticed a significant improvement in engagement. Furthermore, the course taught her to research similar organizations, understand their social media strategies and the differences in the frequency and types of posts.<\/span>\u00a0<\/span><\/p> \u201cDoing the research was very eye-opening. Learning more about our buyer persona, was a big shift<\/span>. <\/span>I’ve noticed since the course our likes have gone up a lot. And we’ve got a lot more followers on Instagram.\u201d<\/span>\u00a0<\/span><\/p>Convenient Learning Experience\u00a0<\/h3>
Improved Social Media Engagement\u00a0<\/h3>
Facebook Live Success\u00a0<\/h3>