Client Success Team

Te Whare Tapa Whā model 

A model in place to help students achieve excellence and remain supported.

NZIE has model in place to help students achieve excellence and remain supported throughout their study journey.

The Client Success Team is guided by Te Whare Tapa Whā, a Maori health model developed by Mason Durie. Learn more about the model below or by visiting this website:  Health.govt.nz.

Te Whare Tapa Whā model

The model displays elements Hauora (well-being): ‘te whare tapa whā’ – the four cornerstones (or sides) of Māori health.

  • Taha tinana: physical health
  • Taha wairua: spiritual health
  • Taha whānau: family and social health
  • Taha hinengaro: mental and emotional health

NZIE have added a 5th element:

  • Whenua: land and roots

Pictured below is a diagram of Te Whare Tapa Whā:

wellbeing model Te Whare Tapa Wha

The Client Success Team use this model when consulting a student in need: they may require assistance in areas of academic performance, wellbeing, career opportunities or with cultural connections.

Each member of the Client Success Team will determine which of these areas in the Te Whare Tapa Whā is missing or damaged and will use the appropriate tools and resources to strengthen them.

NZIE also utilises the Tuakana-Teina relationship and mentor model. This is where graduates or students further down the course can partner with newer students for additional support.

All NZIE staff members are guided by our Cultural Advisor Terehia Walker and her husband Ngahiwi Walker in Māori practices and principles. We regularly reassess our use of Te Whare Tapa Whā and Tuakana-Teina with Terehia and Ngahiwi’s guidance.

Check out the NZIE’s team trip to Te Taua Moana Marae Wananga.

Further Support 

If you need support, reach out and let an NZIE staff member know. NZIE can access help depending on your individual needs.  

Phone: 0800 69 33 82 Email: [email protected]

To get Social Media Diploma Brochure — submit your details below!

To get DDM Brochure — submit your details below!

Entry Criteria:

To be admitted into NZ Certificate in English Language Level 4 General, all applicants must meet the following requirements:

a) Be a speaker of English as an additional language; and

b) Hold a NZCEL Applied Level 3 [3667] qualification; or

c) Pass an NZIE entry test that meets the requirements for the CEFR B2 requirements or equivalent; and

d) Be of a minimum age of 16 years or older; and.

e) Be a New Zealand citizenship or permanent residency OR Certificate of Refugee Status and evidence of eligibility to study for the duration of enrolment.

Entry Criteria:

To be admitted into NZ Certificate in English Language Level 3 General, all applicants must meet the following requirements:

a) Be a speaker of English as an additional language; and

b) Hold a NZCEL Level 2 qualification; or

c) Pass an NZIE entry test that meets the requirements for the CEFR mid B1 requirements or equivalent; and

d) Be of a minimum age of 16 years or older; and.

e) Be a New Zealand citizen or resident; or have Certificate of Refugee Status and evidence of eligibility to study for the duration of enrolment.

Fees 2020

Student loans available through Study Link. Check if you are eligible here. 

Fees-Free Study.  

You are only eligible for Fees-Free if you haven’t previously undertaken more than 60 credits (half a year of equivalent full-time tertiary education, 0.5 EFTS) at Level 3 or above on the NZQF – New Zealand Qualifications Framework.

To check if you meet the requirements, visit the New Zealand Government’s Fees-Free website and enter your National Student Number (NSN)

If you do not have an NSN, contact your Student Support Advisor.

Get in touch

Test Content