Client Success Team

Student Support

At NZIE, you are a person, not just a number.

We care about you and your individual needs and have a team of staff employed to ensure you reach your full potential.

Taking on studies can be daunting, especially for career changers or those new to the digital landscape. We have set up a stand-out student experience with a robust support system, made to ensure our students are well looked after from start to finish.

NZIE’s Student Success Team is here to help you, not only during your studies but also once you have graduated.

Meet The Client Success Team:

The Client Success Team looks after both academic and non-academic issues and challenges for students on their journey. Each of them has a different role in supporting students at NZIE.

sharon

Sharon Cummings – Client Success Advisor

  • Introduces new students to relevant staff and the virtual campus.
  • Provides 1-1 meetings to help manage workload, discuss assignment extensions or changing study timetables.
  • Monitors low attendance or engagement: can offer deferment, additional catchups or workshop recordings.
  • Shares job opportunities to current students.
  • Develops internship programs with key industry partners.
  • Monitors graduates to hear about their career progression.

Miriam Seifert – Programme Leader 

  • Supports students along their study journey when faced with personal or study-related challenges.
  • Provides students with study support options if personal situations change.
  • Connects students with tutors, staff and other students to mentor them.
  • Reviews and suggests students personalised study pathways to support them with their studies.
Miriam Supports Students at NZIE
Terehia Supports Students at NZIE

Terehia Walker – Cultural Support Coach

  • Offers 1-1 support to Māori and Pasifika students.
  • Guides staff and tutors to employ best cultural practices at all times.
  • Delivers karakia at orientation and graduation, plus other important events.
  • Provides advice and insights into cultural wellness for staff and students.
  • Guides and supports use of Te Reo Maori.

Shirley Wood – Well-being Coach

  • Experienced as a 24/7 phone counsellor.
  • Provides over the phone/Zoom counselling to students who are struggling.
  • Offers wellbeing tips and resources.
  • Refers students to external counselling and wellbeing services if necessary.
wellbeing coach nzie

Further Support 

If you need support, reach out and let an NZIE staff member know. NZIE can access help depending on your individual needs.  

Phone: 0800 69 33 82 Email: [email protected]

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Entry Criteria:

To be admitted into NZ Certificate in English Language Level 4 General, all applicants must meet the following requirements:

a) Be a speaker of English as an additional language; and

b) Hold a NZCEL Applied Level 3 [3667] qualification; or

c) Pass an NZIE entry test that meets the requirements for the CEFR B2 requirements or equivalent; and

d) Be of a minimum age of 16 years or older; and.

e) Be a New Zealand citizenship or permanent residency OR Certificate of Refugee Status and evidence of eligibility to study for the duration of enrolment.

Entry Criteria:

To be admitted into NZ Certificate in English Language Level 3 General, all applicants must meet the following requirements:

a) Be a speaker of English as an additional language; and

b) Hold a NZCEL Level 2 qualification; or

c) Pass an NZIE entry test that meets the requirements for the CEFR mid B1 requirements or equivalent; and

d) Be of a minimum age of 16 years or older; and.

e) Be a New Zealand citizen or resident; or have Certificate of Refugee Status and evidence of eligibility to study for the duration of enrolment.

Fees 2020

Student loans available through Study Link. Check if you are eligible here. 

Fees-Free Study.  

You are only eligible for Fees-Free if you haven’t previously undertaken more than 60 credits (half a year of equivalent full-time tertiary education, 0.5 EFTS) at Level 3 or above on the NZQF – New Zealand Qualifications Framework.

To check if you meet the requirements, visit the New Zealand Government’s Fees-Free website and enter your National Student Number (NSN)

If you do not have an NSN, contact your Student Support Advisor.

Get in touch

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